1. Introduction
Welcome to Stackvate Invoice Generator. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice generation service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, password, business name, business address, phone number, and business logo
- Client Information: Client names, email addresses, phone numbers, and addresses that you enter into the system
- Invoice Data: Invoice details, line items, amounts, dates, and notes
- Payment Information: Payment card details are securely processed by Stripe (our payment processor). We do not store your full credit card information on our servers
- Usage Information: Information about how you use the Service, including login times, features accessed, and actions performed
- Technical Information: IP address, browser type, device information, and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and manage your account
- Generate invoices and PDFs based on your data
- Process your subscription payments
- Send you service-related emails (password resets, notifications, updates)
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure password hashing using industry-standard algorithms
- Regular security audits and monitoring
- Access controls limiting who can view your data
- Secure data centers with physical security measures
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services that may collect information about you:
- Stripe: Payment processing for Pro and Premium subscriptions. Stripe's privacy policy is available at stripe.com/privacy
- Email Service Provider: For sending transactional emails such as password resets and notifications
These third parties have their own privacy policies governing how they use your information. We encourage you to review their policies.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist us in operating the Service (payment processing, email delivery)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of Stackvate, our users, or others
7. Your Data Rights
You have the following rights regarding your personal data:
- Access: You can access your account information at any time through your account settings
- Correction: You can update or correct your information through your account settings
- Deletion: You can request deletion of your account and associated data by contacting us
- Export: You can export your invoice data at any time
- Objection: You can object to certain processing of your data
- Portability: You can request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at manager@stackvate.com.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete your personal data within 90 days, except where we are required to retain it for legal, accounting, or security purposes.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how you use the Service
- Improve the Service functionality
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.
10. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.